If something is not right, tell us within 7 days of delivery and we will put it right.
What we accept
- Wrong size — we restring it to fit, free.
- Damaged in transit — send a photo and we replace it.
- Not what you expected — return it unworn and we refund the item price.
What we cannot accept
- Custom pieces made to your brief — which is exactly why we photograph them for your approval first.
- Items showing wear beyond trying them on.
Return postage is paid by the customer unless the fault is ours. Message us on WhatsApp before sending anything back.